I was definitely grateful for the assertiveness training, as it helped me with one client in particular. I was friends with this client outside of tutoring, making it an especially delicate situation. I would schedule appointments outside of my normal hours to accommodate her needs, and she would often show up five to ten minutes late. However, she also expected me to teach her everything in the 50 minutes we had together, and stay after if we hadn’t covered it all. I received many threats of dropping chemistry all together, and she would get very emotional when she didn’t understand things in the time allotted. Being a compassionate person, it was difficult to finally get up the courage to express to her the expectations of our session. After a couple similar sessions, I used saying yes and no to tell her that while I understood that she was struggling, the only time I had to give was the time scheduled with her. After this discussion, the client was still emotional, but we were able to work through at a much more efficient rate because she understood that I would not be staying a half hour over to help her.